If it concerns more sensitive information, you Telemarketing List can use a disclaimer, for example. You want to avoid a discussion at a later stage about which material you can use and where. This is at the expense of the customer relationship. People Telemarketing List drink coffee during an interview to write a customer case The interview 5. Take your time It sounds very obvious, but put the customer at ease first. As a marketing or Telemarketing List communication professional, you can also damage the customer relationship.

In any case, ask your colleagues in advance Telemarketing List whether there are any special features that you should take into account during your visit to the customer. When you arrive at the customer, first take time for some small talk. What Telemarketing List I always find an accessible way to get to know each other is a short tour. That shows that you are interested in what they are doing, the customer can talk about Telemarketing List something they already know and thus has the time to feel comfortable with you.

An additional advantage is that you Telemarketing List are not so forced to sit opposite each other at the table. That makes me very nervous myself. Also read: Social media guidelines for your team: share what is allowed 6. Technique in order Make sure your phone is charged, check whether the app you use to record the conversation Telemarketing List is working properly, whether the batteries of the video camera are charged, etc. If you have to fiddle with the technique just before you want to start the conversation or during Telemarketing List the conversation, it ruins the atmosphere. That is why it is always useful if a colleague is with you.