The printer status shows online when it is not connected to your computer. The loss of connection or not in use makes the printer offline. Let’s see how to resolve why does my HP printer keeps going offline. You should be able to see in your printer built in menu that it is connected to your computer. Make sure that your printer is not in offline mode or not in use printer offline mode. If so, select start and go to settings. Then click on devices and printer and select printer and scanner. Click on the name of your printer and establish a connection. The printer must now be in online mode.
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How to Fix HP Printer Offline Problem?
We compile numerous potential solutions to get back your printer Online from HP Printer Offline. After you resolve the problem stop moving ahead to the next solving instructed lines.
The simplest fixes are listed underneath as they require minimal effort and less technical knowledge. So, give a glance at the below:
Solution 1: Run HP Print and Scan Doctor to know why the printer keeps going offline
Here are the things you need to perform:
Use the “HP Print and Scan Doctor” application to identify Why is My HP Printer is Offline and resolve the printer error.
To obtain this app, first of all, you have to visit the official site and then download its special version to quickly resolve the Offline issue.
After you download HPPSdr.exe, give a click on it from the downloaded location and then run the application.
If you are prompted, choose “Yes” to verify the file source as it comes directly from the HP tech support team
Click the “Start” button and select your printer
If your printer is not listed, restart your printer, then click “Retry” in the Print and Scan Doctor application
The application will identify the connection issues. Follow the on-screen prompts and click “Yes” if asked to turn on printer updates
Continue through the prompts and click “Yes” if asked to make this printer the default printer
Once the printer status is changed from “Offline” to “Online”, the printer will start working. In case the HP Printer Keeps going Offline move to the next solution.
Solution 2: Set The Printer As Default
Follow the provided instructions if you really want your printer set as default. The following steps are only provided for Windows 10 users.
So before you start make sure you have downloaded and installed all of the available updates for the Windows 10 operating system.
First, you have to open the Windows search box and enter “Devices” into the field
Then, Select Printers & scanners
Ensure that the check-box next to “Let Windows manage my default printer” is unchecked. If it is selected, give a single tap on the box to unselect
Choose your printer from the opened list
If your printer is listed multiple times, select the version that is showing an idle or online status
Click Manage
Finally, click Set as default
Now try printing again to check whether HP Printer Keeps going Offline has become online. If your device still displays an offline status, jump to the next solving guide.
Regards,
Willjoe